TradewaysTradeways

Privacy Policy

Last updated: April 2, 2026

1. Information We Collect

When you create an account, we collect your name, email address, and password (stored in hashed form). When you use our trading signal service, we collect your access key usage data, IP address, and connection timestamps.

If you contact us through the contact form, we store your name, email, and message content.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Pallada trading signal service
  • Authenticate your access to the platform and MetaTrader indicators
  • Send important service updates and alerts (including Telegram notifications if enabled)
  • Monitor service usage to prevent abuse and ensure fair access
  • Respond to your support inquiries

3. Data Storage and Security

Your data is stored on secure servers with encrypted connections (HTTPS/TLS). Passwords are hashed using bcrypt and are never stored in plain text. We retain your account data for the duration of your subscription and for a reasonable period afterward for legal and business purposes.

4. Third-Party Services

We may use the following third-party services:

  • Telegram Bot API — for delivering trade alerts (only if you opt in)
  • Myfxbook — for market sentiment data aggregation
  • Payment processors — for subscription billing (your payment data is handled entirely by the payment provider)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or analytics services that track individual users.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Export your data in a machine-readable format

To exercise any of these rights, contact us through the contact form or email.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. Continued use of the service after changes constitutes acceptance of the updated policy.